Welcome to Pay & Collect
Pay & Collect is a technical service provider specializing in payment processing. On behalf of companies, we ensure that payment processes are carried out securely and reliably. On our website, you’ll find information about your debit transaction as well as answers to frequently asked questions.
If the name "Pay & Collect" appears on your bank statement, it is usually related to a payment to a company with which you already have a contractual relationship. We handle the technical processing of payments and ensure that payment transactions are carried out securely, transparently, and reliably.
FOR CONSUMERS
Although we are happy to assist you with any questions you may have, there are certain matters that can only be handled by your contract partner. These include, in particular, receiving notices of termination, amending or terminating contracts, and creating or sending invoices.
Please note: Notices of termination must always be given directly to the company with which you entered into your contract.
Depending on your needs, you'll find detailed information on the following pages.
Why does "Pay & Collect" appear on your bank statement, and what does it mean?
Learn more about our role and how payments are processed.
Would you like to cancel a contract? Here's who to contact.
How does a SEPA direct debit work, and what role does Pay & Collect play?
In our FAQ section, you'll find important information about payments, cancellations, and other common questions regarding Pay & Collect.
