Questions about a charge?

If you see a debit from Pay & Collect on your bank statement and are unable to clearly identify it, we’d be happy to assist you. As a technical service provider for payment processing, we can help you understand the background of a debit and identify the relevant contractual partner. If necessary, we’ll forward your inquiry to the appropriate contact person.

To help us process your request as quickly as possible, please provide us with your contract or customer number, if you have one.