PAY & COLLECT

Responsible Technical Payment Processing

Pay & Collect GmbH supports companies within its corporate group with the technical processing of payments. Our goal is to implement payment processes in a reliable and transparent manner, in accordance with high security standards.

Even though consumers generally do not have a direct contractual relationship with us, they often see our name on their bank statements. That is why it is important to us to explain what we do in a way that is easy to understand and to be available as a reliable point of contact for any questions they may have.

Our Mission

We oversee the technical processing of payments and ensure that agreed-upon payment processes are carried out securely and transparently. To do so, we rely on standardized procedures, modern technologies, and clearly defined workflows. Our responsibilities include, among other things:

  • Technical Processing of Payments
  • Support for secure and standardized payment processes
  • Identity Verification as Part of the Payment Processing
  • Transparent Documentation of Payment Processes
  • Forwarding consumer inquiries to the appropriate contractual partner

Our Mission

Trust is built through transparency. That is why we place great importance on making payment processes easy to understand and on helping consumers with any questions or concerns they may have.

We see ourselves as a reliable technical partner working behind the scenes to ensure that payment processes are carried out securely, accurately, and transparently.

Here for Consumers

If you have questions about a charge or need help identifying a contract partner, we're happy to assist you. Even if we are not your contract partner ourselves, we take your concern seriously and will help you find the right person to contact.

 

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